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Impel's AI-Powered Communication Suite

State-of-the-art generative conversational AI technology to power your dealership

 

Today’s connected omnichannel world demands always-on engagement at every touchpoint. Enter Impel’s AI-Powered Lifecycle Management Platform. With technology powered by automotive-specific generative AI, a proprietary blend of Large Language Models, and our exclusive Automotive Optimization Layer, you can be confident that every shopper and customer is receiving the same personalized experience your dealership provides any time, day or night.

Impel’s AI platform is trained on over 100 million conversations, all geared toward achieving automotive business results. It’s accurate, and it never sleeps –  intelligently engaging every lead and reaching out to customers for timely service appointments. Augment and amplify your effectiveness and productivity 24/7 with Impel.

  • Sales AI Copilot: exceptionally human AI that engages and converts customers 

  • Service AI: automated outreach and seamless scheduling to drive service revenue

  • Chat AI: Personalized VIN-specific conversations that turn shoppers into buyers.

  • VINtelligent AI: AI-driven personalized conquesting and retargeting that maximizes marketing investments


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Our AI-Powered Customer Lifecycle Management Platform Includes:

Sales AI Copilot
Conversational AI that converts more leads with personalized engagement at scale

Service AI
Grow service revenue with automated outreach and personalized communication

Chat AI
The auto industry’s most advanced generative AI chat solution

360° WalkArounds®
Interactive exterior and interior walkarounds and still images

Feature Tour®
Multimedia showcase of each vehicle’s most valuable features, tailored to individual shoppers

AI Virtual Booth
 A premium photo booth for your digital showroom

gary_rome2"Impel enables us to deliver a better online shopping experience, and that’s led to a 23% increase in time spent on VDPs and 36% more lead submissions. It’s also what sets us apart from other dealers in the area."

- Tim Ferreira  |  eCommerce and Parts Director