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Damage Tagging

Harness the power of transparency in merchandising

With more and more shoppers conducting the majority of their research online, transparency is the key to building trust. Impel’s Damage Tagging capability enables dealers and auctions to seamlessly document and present a vehicle’s true condition directly on their VDPs. Increase customer confidence and trust with an enhanced shopping experience.

  • Reduce unexpected surprises during the showroom visit or upon vehicle delivery

  • Decrease last-minute haggling and sales disruption

  • Enhance your customer experience and increase consumer satisfaction

  • Document damage during image capture with no need for separate condition reporting processes

Our AI-Powered Customer Lifecycle Management Platform Includes:

Sales AI Copilot
Conversational AI that converts more leads with personalized engagement at scale

Service AI
Grow service revenue with automated outreach and personalized communication

Chat AI
The auto industry’s most advanced generative AI chat solution

360° WalkArounds®
Interactive exterior and interior walkarounds and still images

Feature Tour®
Multimedia showcase of each vehicle’s most valuable features, tailored to individual shoppers

AI Virtual Booth
A premium photo booth for your digital showroom